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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Romer Negrete

October 3, 2025

5  out of  5
rating by Romer Negrete
"Even when we didn’t not close the Deal, Melanny was still very professional and very knowledgeable. Definitely i hope to work with her in the future. Thanks a lot."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sidra Shaikh

September 30, 2025

1  out of  5
rating by Sidra Shaikh
"Horrible group here. Constant miscommunications and misinformation passed along to customers even with documentation. Very misleading when setting up policies coverage and amounts change almost monthly. Lack of accountability in their mishaps even with documentation as proof. Their team constantly messes up information on policies listing incorrect people and providing misleading quotes which is quite scary. They’ll add credits and incorrect individuals to your policy and inform you a lower amount for insurance or premiums initially and then will drop these credits and changes during your coverage without informing you and will leave you stuck with a gigantic bill. Carol, Carrie, Izzy, are a few members of this team who are responsible for misleading several customers not just me. Please consider alternatives."
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Tammy Jo

September 30, 2025

5  out of  5
rating by Tammy Jo
"I highly recommend Carrie Skinner and the team at Carrie Skinner Insurance & Financial Services. They are incredibly helpful and professional when it comes to assist with personalizing coverage whether it's auto, home, or life insurance. Everyone take their time to explain coverage options and personalize customers coverage to meet their budget without sacrificing protection. Their communication is always prompt, and they made the entire process stress-free. I really appreciate their dedication and friendly service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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memo aaa

September 29, 2025

5  out of  5
rating by memo aaa
"I can't say enough good things about Melanny. She is the definition of professional and made the entire process so easy. Her knowledge helped me get a fantastic quote. What was most helpful was that she speaks perfect Spanish, which made communicating our needs simple and efficient. For anyone looking for respectful and expert help, Melanny is the person to talk to."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mark Saah

September 24, 2025

4  out of  5
rating by Mark Saah
"Agent Melanny was very helpful and was able to make adjustments to my policy to save me a little money on one of my vehicles after retirement. Negotiations are on going for the other."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Fon Joseph

September 11, 2025

5  out of  5
rating by Fon Joseph
"I am so happy for the service you provided for me. I was able to save more than 600 a month. You are awesome"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jose luis Barboza gutierrez

August 28, 2025

5  out of  5
rating by Jose luis Barboza gutierrez
"Buen servicio melanny gracias por todo"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Michael Johnson

August 25, 2025

5  out of  5
rating by Michael Johnson
"I truly enjoy my Statefarm experience with Viviana. I have dealt with her on a few occasions and always leave with a good laugh or a smile. And she always gives professional service."
We responded:
"Thank you for the five-star review, Michael! We're thrilled to know that you had a positive experience with our State Farm team. Your feedback is incredibly important to us, and we're glad we could meet your expectations. If there's anything more we could do for you in the future or if you have any questions, please don't hesitate to reach out. We look forward to serving you again! – Carrie "
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Gustavo Guifarro

August 25, 2025

5  out of  5
rating by Gustavo Guifarro
"Muy buen servicio la atención es de inmediato"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mohan Alibilli

August 18, 2025

5  out of  5
rating by Mohan Alibilli
"Ms. Carrie is so polite and explained all the possible options that I can choose from. She was so patient and explained various clauses in detail. I truly appreciate her service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Laphyliss Cunningham

August 12, 2025

5  out of  5
rating by Laphyliss Cunningham
"Tammy provides remarkable service.I enjoy speaking with her and she resolves all of my issues."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Soila Deras

July 29, 2025

5  out of  5
rating by Soila Deras
"Hola les recomiendo esta empresa ya que me atendieron super bien y fueron sinceros al ayudarme y aserme saber cuando era el mejor momento para tomar sus servicios en seguro de carro. me atendieron en español y fueron bien razonables para ofrecerme un buen plan de seguro."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Arturo Arguello

July 24, 2025

5  out of  5
rating by Arturo Arguello
"👌"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tracey Tiernan

July 23, 2025

5  out of  5
rating by Tracey Tiernan
"Professional, prompt and so kind. Annia at Carrie Skinner’s office got it done. Very happy with their service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ellwood Brown

July 19, 2025

5  out of  5
rating by Ellwood Brown
"Ms. Anita was very helpful and efficient! Rey polite! Great asset to State Farm"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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GGPro 1.0

July 18, 2025

5  out of  5
rating by GGPro 1.0
"Had a great experience talking with Melanny at Carry Skinner’s State Farm. I was shopping around to move my auto policy and had a million little questions. She walked me through coverages and deductibles in plain English and, without me even asking, checked for any promos I qualified for—turns out there was a safe-driver discount that shaved a nice chunk off my rate. Felt like she genuinely wanted to save me money, not upsell me. Quick, clear, and zero pressure. Couldn’t have asked for an easier call."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Liz Lopez

July 18, 2025

5  out of  5
rating by Liz Lopez
"Super excelente el trato de la señora Annia le busca a uno las mejores cobertura los super recomiendo"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Gary Gardner

July 3, 2025

5  out of  5
rating by Gary Gardner
"Excellent customer service received when reviewing existing policy and transferring to a new car"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Anne Macharia

July 2, 2025

5  out of  5
rating by Anne Macharia
"I was impressed with your professionalism and excellent customer service and support. Your assistance in searching for good/reasonable deals for my auto and home is very much appreciated. I would comfortably refer other customers to your company."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Manuel Estrada

June 30, 2025

5  out of  5
rating by Manuel Estrada
"Excelente servicio 👍👍👍👍👍"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nigel

June 16, 2025

5  out of  5
rating by Nigel
"Thank you , we have been using this agent for sometime now, and I needed to post this review to give thanks to Miss Twila. She has taken the customer service experience to a whole new level, she is prompt and understanding. There’s no comparison in representatives, for us when we call and she answers , we are assured and guaranteed that the matter we called in with is as good as resolved , Twila will always do follow up, she does the callback,and she response to emails again in a timely manner, Thank you again Miss twila for everything you have done and continue to do to make our experience 5 star every time you are an asset to the team i hope they know it"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Danny Suh

June 11, 2025

5  out of  5
rating by Danny Suh
"Carrie was really helpful getting us the lender’s insurance for our new property."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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TATUM MANNING

June 10, 2025

1  out of  5
rating by TATUM MANNING
"Unfortunately after 23 years, the lack of accountability trust support and transparency here has been disappointing and unjustified. The failure to provide adequate communication proves that my family and I are not valued! After multiple conversations and patience to resolve the issue, they refused to properly resolve my concerns. I was given misinformation, delays, and denial. It’s important to have good faith understanding communication and trust with a provider of life home and vehicle coverage. I am a working woman in this economy and was dismissed by this insurance company. As a result, I’m at a financial loss that’s caused stress. This experience has definitely disappointed my expectations of this organization and State Farm. I’ve had a good experience until the last few weeks! Consumers can’t continue to be taken advantage of in this economy by any business or corporation. Sadly, I’ll be pursuing coverage elsewhere with betterment communication, coverage and customer support! Hopefully, this review prevents or assists anyone from unacceptable customer experiences with Skinner State farm office."
We responded:
"Thank you so much for our phone conversation yesterday. I care very much about providing great service. We will do everything within our power to resolve this issue."
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Isaac Torres

May 28, 2025

5  out of  5
rating by Isaac Torres
"Me pareció muy bien"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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David Thundercloud

May 15, 2025

5  out of  5
rating by David Thundercloud
"Very good service Consistent Precise information Quick affordable Auto insurance Thank.you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"