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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mohammad Latif Latifi

March 25, 2025

5  out of  5
rating by Mohammad Latif Latifi
"Very good customer service and support from Anita"
We responded:
"Hi Mohammad, thank you very much for this wonderful review! The Carrie Skinner State Farm Team is always here to support you when it comes to your insurance needs. We always strive to provide great customer service to our good neighbors! – Carrie"
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marc tischer

March 20, 2025

5  out of  5
rating by marc tischer
"Worked with Tammy yesterday to get my daughter and a new car on my policy. Tammy was awesome. Got everything done by days end. Highly recommend State Farm (Columbia)."
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Brandon Herdez

March 17, 2025

5  out of  5
rating by Brandon Herdez
"Viviana provided me with great service! She helped me get a quote and policy in no time. She was super helpful and walked me through everything step by step in a breeze."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Toni Mascaro

March 14, 2025

5  out of  5
rating by Toni Mascaro
"Shout out to Viviana, a wonderful representation of responsiveness, knowledgeable and kind rep for State Farm. Thank you for making it so easy to add our new vehicle and proving me with all the information needed."
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Somesh Kumar

March 10, 2025

5  out of  5
rating by Somesh Kumar
"Carrie was great. Very understanding, genuine and helpful."
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Ever Sansivar503

March 7, 2025

5  out of  5
rating by Ever Sansivar503
"Excelente servicio con Viviana lo recomiendo te ayuda mucho y te explica cómo funciona cada pago y por lo que pagas y los beneficios que te da al tener el seguro!!!"
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Russia Sudler

March 7, 2025

5  out of  5
rating by Russia Sudler
"Viviana provided great service, she was amazing."
We responded:
"Thank you, Russia, for your kind words! We’re so glad that Viviana provided you with great service and made such a positive impression. We’re here for you whenever you need us, and we’re happy you had an amazing experience. Thanks for choosing our team! – Carrie "
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Salvador Ruiz

March 6, 2025

5  out of  5
rating by Salvador Ruiz
"Viviana siempre ha estado aqui cuando vengo a la oficina y es muy eficiente y muy profesional explicando todo muy bien acerca de mi seguro dandome las mejores opciones y precios."
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Hannah

March 6, 2025

5  out of  5
rating by Hannah
"Tammy is the kindest, she’s always patient and helpful with me! Great service, I would highly recommend!"
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Carlos Jarquin

February 21, 2025

5  out of  5
rating by Carlos Jarquin
"El servicio al cliente en esta oficina es muy bueno, siempre responden mis llamadas y son muy cordiales. Viviana habla Español y me ayuda a entender todas mis inquietudes. Los recomiendo."
We responded:
"¡Muchas gracias por sus amables palabras, Carlos! Nos complace saber que tuvo una experiencia positiva con nuestros servicios. Viviana una pieza importante en nuestro equipo y nos alegra que haya podido ayudarle con sus inquietudes. Agradecemos su recomendación y esperamos poder asistirle nuevamente en el futuro. Thank you very much for your kind words, Carlos! We are delighted to hear that you had a positive experience with our customer service. Viviana is truly an asset to our team, and we’re glad she could assist you in understanding your concerns. We appreciate your recommendation and look forward to assisting you again in the future."
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Ana Mabini

February 19, 2025

5  out of  5
rating by Ana Mabini
"The agents Tammy and Mitchell are very helpful with the questions I have. And so you wouldn’t feel hesitant because they will take time to give you the answers. Thank you so much!"
We responded:
"Ana, thank you for your kind words! We're so happy to hear that Tammy and Mitchell were able to assist you and answer all your questions. We truly appreciate you taking the time to share your experience! If you ever need anything else, we're here for you. -Carrie"
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s s

February 15, 2025

5  out of  5
rating by s s
"Viviana is the best she help me out a lot I call to get a second car added to my policy and it was a breeze she walked me threw all the steps and we got it done….. Sherman 5 stars ⭐️ all day"
We responded:
"Thank you for your feedback on our team! We strive to provide friendly and knowledgeable service to each of our customers, and we are so glad that we were able to help you with your coverage needs. Please feel free to reach out again if you need any further assistance. "
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Clarence Boyd

February 14, 2025

5  out of  5
rating by Clarence Boyd
"Thank you so much Vivian it was a pleasure talking with you this morning as usual you made it easy doing business with State farm for my auto insurance."
We responded:
"Thank you, Clarence! It’s always a pleasure working with you as well. We’re so glad Viviana could make your experience with State Farm smooth and easy. If you ever need anything, don’t hesitate to reach out. Looking forward to our next conversation! -Carrie"
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Richard Spink

February 13, 2025

5  out of  5
rating by Richard Spink
"Customer Relations Representative Viviana Yarusevich is very pleasant and helpful with my questions & Balance due payment on 'phone."
We responded:
"Thank you for your kind feedback, Richard! We're so glad to hear that Viviana could assist you with your questions and payment pleasantly. We truly appreciate your support in us, and we're always here to help whenever you need! -Carrie"
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Tony Perfetto

February 12, 2025

5  out of  5
rating by Tony Perfetto
"Fast service great follow up and very helpful saved a lot my agent Mitchell was outstanding he knows insurance !Viviana is extremely customer service orientated thank u"
We responded:
"Thank you for sharing your experience, Tony! It's wonderful to hear you received fast service and great follow-up from Mitchell. Your positive feedback is much appreciated, and we'll make sure to commend Mitchell for his outstanding service. We look forward to continuing to meet your insurance needs! – Carrie "
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Tyressa Richardson

February 11, 2025

4  out of  5
rating by Tyressa Richardson
"I have Been a customer for a long time now, Tammy has been there since I’ve became a customer. She’s always very helpful! It’s Always a pleasure when I speak with her about my policies!"
We responded:
"Thank you so much, Tyressa! We truly appreciate your long-time support. We're glad to hear that Tammy has been such a big help and made your experience so positive. It’s always great to hear that your interactions with her have been a pleasure! Let us know if you ever need anything else! -Carrie"
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Meme Meme

February 6, 2025

5  out of  5
rating by Meme Meme
"I received excellent customer service. Mr. Noack reviewed my previous homeowners policy and explained error found. I feel I am in excellent hands with Stst Farm."
We responded:
"Thank you for your kind review! We're thrilled to hear that Mr. Noack was able to assist you and provide valuable insights into your homeowners coverage. It's great to know you feel confident with State Farm, and we're here to ensure you continue receiving top-notch service. If you ever need anything else, don't hesitate to reach out! -Carrie"
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Michele Ribaudo

February 6, 2025

5  out of  5
rating by Michele Ribaudo
"This is the absolutely best office in Columbia! Viviana was quick, thorough and got what I needed done. She was super sweet too!! I highly recommend this office and Viviana and Tammy specifically!"
We responded:
"Thank you so much for your kind words, Michele! We're so happy to hear that Viviana and Tammy were able to take care of everything for you. We truly appreciate your recommendation and are grateful for your support. If you need anything in the future, we're here for you! -Carrie"
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Odell Lewis

February 5, 2025

5  out of  5
rating by Odell Lewis
"Always, nothing but the best customer service.... Tammy goes the extra mile to make sure things are done efficiently. I must add that Shay is always there when I need an answer to any question about my State farm policy. Product knowledge is always the key to a successful business. And she knows her Product."
We responded:
"Thank you so much for your thoughtful review, Odell! We're thrilled to hear that Tammy and Shay have been able to provide you with excellent service. It's great to know that their dedication and product knowledge have made a positive impact on your experience. We truly appreciate your support and are always here for any of your future needs! -Carrie"
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Renaldo Ramos

February 5, 2025

5  out of  5
rating by Renaldo Ramos
"The office ambience here is always inviting and friendly. Viviana has been always professional and provided great customer service."
We responded:
"Thank you for your wonderful review, Renaldo! We're so glad to hear that you enjoy the welcoming atmosphere of our office and that Viviana has been able to provide you with great service. We truly appreciate your kind words and look forward to continuing to serve you! -Carrie"
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Justin Paquette

February 4, 2025

5  out of  5
rating by Justin Paquette
"Great service, Twila is always very helpful and friendly! Can’t recommend this office enough!"
We responded:
"Thank you so much for your fantastic review, Justin! We're thrilled to hear that Twila continues to provide helpful and friendly service. Your recommendation means the world to us! If there's anything else we can do for you, don’t hesitate to reach out."
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Robert Douglas

February 4, 2025

5  out of  5
rating by Robert Douglas
"Friendly experience, very helpful CSRs'. Very quick and efficient. I do believe the persons name was Isabelle. Her service was excellent."
We responded:
"Thank you for your wonderful review, Robert! We're so glad to hear that you had a friendly and efficient experience, and we truly appreciate your kind words about our team. If you ever need further assistance, don’t hesitate to reach out. We're here to help! -Carrie"
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Selena Noble

February 4, 2025

5  out of  5
rating by Selena Noble
"You are always pleasant and helpful!"
We responded:
"Thank you so much for your kind words, Selena! We're thrilled to hear that you've had a positive experience with us. It's always a pleasure to assist you, and we're here whenever you need help. -Carrie"
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Paola Caprille

January 30, 2025

5  out of  5
rating by Paola Caprille
"Viviana es increíble!! Tiene mucho conocimiento de lo que hace, es muy atenta y lo mejor de todo siempre te soluciona cualquier inconveniente."
We responded:
"¡Gracias por sus amables palabras, Paola! Nos alegra mucho saber que Viviana fue atenta y pudo ayudarle. Apreciamos sinceramente su comentario y esperamos poder asistirle nuevamente en el futuro."
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Sabrina Marks

January 29, 2025

5  out of  5
rating by Sabrina Marks
"Ms. Viviana Yarusevich was great."
We responded:
"Thank you!!!"