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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Marcos Ocadiz

February 16, 2023

5  out of  5 rating by Marcos Ocadiz
"Mr. Mitchell and Team are exceptional!!! I would recommend anyone reach out to this Team."

Mike Jackson

February 13, 2023

5  out of  5 rating by Mike Jackson
"Great customer service , and everything was efficient"

Jeannette Williams

February 13, 2023

5  out of  5 rating by Jeannette Williams
"Mitchell was excellent in taking care of both my mom and I policies. Excellent customer service!"

Mohammad Latif Latifi

February 8, 2023

5  out of  5 rating by Mohammad Latif Latifi
"Very good customer service and support."

pilar Stuva

January 29, 2023

5  out of  5 rating by pilar Stuva
"I have been with Carrie Skinner since 2019 and the staff has always been so helpful answering to all my questions related to my auto and home insurance. Since my native language is Spanish, I am super comfortable speaking to Viviana, she makes me feel like family and she is patient to explain my coverage so I know and understand what I have. I recommend this office 💯%"

Darrell McGee

January 26, 2023

5  out of  5 rating by Darrell McGee
"Thanks u guys for making me feel valued , an not taken for granite"


January 21, 2023

5  out of  5 rating by HECTOR MINAYA
"I was a GEICO customer for years and I wasn't aware that I was overpaying almost double for my car insurance. I contacted Viviana for a free no hassle quote and I made the switch to State Farm. I'm saving almost $700 every 6 months for the same coverage with GEICO. Thank you Viviana, I appreciate the professionalism during all this transaction."

Jitima Marnadee

December 29, 2022

5  out of  5 rating by Jitima Marnadee
"I have been a customer with State Farm for over 10 years and have been very happy with their services. I love all the team members at Carrie Skinner’s office especially Tia and Viviana. They provided me with excellent customer service every time I needed help and I just wanted to let them know how much I really appreciate it."

Olga Elkis

December 9, 2022

5  out of  5 rating by Olga Elkis
"Friendly staff and knowledgeable agents. Great experience overall."

Cynthia Alston

December 8, 2022

5  out of  5 rating by Cynthia Alston
"I called State Farm in pursuit of finding ins. Speaking with Mr. Taylor, his knowledge and assistance was very impressive. I would recommend all to contact them for ins. GL!"

Mayra Lopez

December 2, 2022

5  out of  5 rating by Mayra Lopez
"Viviana is very friendly and she’s very helpful with the questions that I have for my insurance, her service is amazing."

Kevin Burton

November 29, 2022

5  out of  5 rating by Kevin Burton
"Great experience and great rates. Wind up getting the renter's insurance along with my car insurance."

Kevin Jones

November 17, 2022

5  out of  5 rating by Kevin Jones
"Carrie Skinner and team are great! No matter who I speak with when I call they know who I am and assist me with whatever I need to the fullest and make sure that I am greatly taken care of! Thank you Carrie, Tammy, Tia, Vivianna and team!!"

Man Lee

November 10, 2022

5  out of  5 rating by Man Lee
"Carrie and her team has been our agent for over a decade and they had provided great service to us. We never had issues with any claims and they also made great recommendations for any coverage gaps we had. We highly recommend Carrie and her team to anyone who are looking for a friendly and capable agent."

Joe Palka

November 10, 2022

5  out of  5 rating by Joe Palka
"After my good ol’ State Farm agent retired, I was a little apprehensive. Nothing to worry about! Even when it’s my bad, and I run a little late they are gracious and accommodating. Vivianna handles everything professionally and with a good humor that is always much appreciated."

S. Johnson

November 5, 2022

5  out of  5 rating by S. Johnson
"Helpful and friendly! Highly recommend this office. Tia was particularly warm and very helpful. Super service, definitely above and beyond!!"

Phyllis Cornish

November 3, 2022

5  out of  5 rating by Phyllis Cornish
"Mitchell was outstanding. I am a senior citizen and he gave me great information that really helped me. I wish he could be my agent but I already have one with state farm. I felt like Mitchell was a great friend, only spoke to him twice but I felt he cares."

Odell Lewis

October 20, 2022

5  out of  5 rating by Odell Lewis
"Always, nothing but the best customer service.... Tammy goes the extra mile to make sure things are done efficiently."

Rosa Murillo

October 4, 2022

5  out of  5 rating by Rosa Murillo
"(Translated by Google) What can I say about this great person that one day, with such a great need to understand a problem that brought me so confused about interest on a loan for my house and not knowing what to do, when I made the decision to call the office of my agent Carrie Skinner at State Farm, an office that for years has always been available with great kindness and capacity and as always, like an angel Viviana Rosas helps me again, she quickly connected me with my agent and quickly contacted me in addition to her invaluable help as an interpreter to better understand every detail of conversations in English at a time when my children were not available to help me. And so I resolved my situation and was able to make the right decision with more knowledge. I commend everyone in this office for efficiency and professionalism. I recommend this office for any insurance you need (car, home, life insurance), they are always willing to help with professionalism, humility and willingness, God put them in our lives and they have always made us feel like family. (Original) Que puedo decir de esta gran persona que un día, yo con una necesidad tan grande de entender un problema que me traía tan confundida sobre intereses de un préstamo para mi casa y sin saber que hacer, cuando tomé la decisión de llamar a la oficina de mi agente Carrie Skinner en State Farm, oficina que por años siempre ha estado disponible con mucha amabilidad y capacidad y como siempre como un ángel Viviana Rosas me vuelve a ayudar, ella rápido me conectó con mi agente y rápidamente se contactó conmigo además de su invaluable ayuda como intérprete para entender aún mejor cada detalle de las conversaciones en Inglés en momento que no tenía a mis hijos disponibles para ayudarme. Y así resolví mi situación y pude tomar la decisión adecuada ya con más conocimiento. Felicito a cada uno en esta oficina por la eficiencia y profesionalismo. Yo recomiendo esta oficina para cualquier seguro del que tenga necesidad (auto, casa, aseguranza de vida), ellos están siempre dispuestos a ayudar con profesionalismo, humildad y buena disposición, Dios los puso en nuestras vidas y siempre nos han hecho sentir como familia."

Yuli Liu

October 4, 2022

5  out of  5 rating by Yuli Liu
"Carrie is super friendly, patient, and professional. Every request was responded to very quickly. She also provided any possible discount for my quote, and I am very happy about the entire experience. Highly recommend!"

Latashya Ervin

September 30, 2022

5  out of  5 rating by Latashya Ervin
"Tammy and Tia helps me all the time they're two of the most beautiful people. I appreciate them both, 💘 L. E."

Nina Butler

September 29, 2022

5  out of  5 rating by Nina Butler
"I highly recommend Mitchell Taylor from State farm Columbia! Mitchell has skills in customer service was very knowledgeable and helpful...Five thumbs up!!!!!"

sharon guyton

September 26, 2022

5  out of  5 rating by sharon guyton
"My family and I have had very pleasant experiences with Statefarm for over 15 years. The agents are knowledgeable, patient and communicate new products and services that are of benefit for our entire family. I have been blessed to have Tammy Tran as my Account Manager for the last 17 years! She is truly excellent at what she does. I thank her for advising me to invest and insure my family years ago and continues to do so to-date. I love Statefarm because of how well she treats her clients. I am a very satisfied customer-Ms. Guyton."

Philips Khuu

September 21, 2022

5  out of  5 rating by Philips Khuu
"I can’t say enough positive things about my recent interaction with Carrie’s team, specifically, Tia W. She set the bar for customer service at an all time high, a rock star agent. As someone who is not very experienced with the intricacies of auto insurance, Tia spent the time to go over my policies what my options were, and how they would benefit me. She offered programs I qualified for to assist with my rates. I had many questions and not once did I feel she was rushing me or not wanting to help me. We went through everything and she made sure I understood everything and had all of my questions answered before moving on. She was patient, respectful, knowledgeable, personable—I could go on and on! This was my first time working with Tia and I immediately felt confidence and trust in her skill and being able to assist me. Excellent agent, thank you Tia!"

Maurice Hunt

August 25, 2022

5  out of  5 rating by Maurice Hunt
"Carrie Skinner office assisted me and my husband with ways to save on our policies that went up this year due to the drastic economic times I truly appreciate the time they took to review other options to satisfy our needs financially."